Privacy Policy
Privacy and Data Protection Policy
The Virtual Mental Preparation Center (hereinafter "we") is committed to protecting the confidentiality and security of the personal data we collect in connection with our services. In accordance with the General Data Protection Regulation (GDPR), we inform you about how your data is processed and protected.
1. Data Collected
We collect various personal data in order to provide our online mental preparation services.
This data may include:
-
Name, surname, email address
-
Professional information (e.g., club, team)
-
Data relating to athletic performance (e.g., goals, history)
-
Payment and billing information
2. Purpose of Data Processing
The data collected is used for the following purposes:
-
To provide our mental preparation services and ensure personalized follow-up.
-
To manage customer relations and support athletes.
-
To handle administrative tasks and process payments.
-
To send service-related communications (newsletters, offers).
-
To improve our services by analyzing user needs.
3. Legal Basis for Processing
The processing of your data is based on:
-
Your explicit consent when creating your account and using our services
-
Compliance with a legal obligation, particularly regarding billing
-
The performance of the contract when you subscribe to our services
4. Data Sharing
We do not share your data with third parties, except for service providers necessary for the performance of contracts (data hosting, payment services) or when required by law.
5. Data Retention
Your personal data is kept only for as long as necessary to fulfill the purposes for which it was collected. Billing data is kept in accordance with applicable legal obligations.
6. Data Security
We implement appropriate technical and organizational security measures to protect your data against loss, unauthorized access, or disclosure.
7. Your Rights
In accordance with the GDPR, you have the following rights:
-
Right of access: You can request a copy of your personal data.
-
Right to rectification: You can request the correction of inaccurate data.
-
Right to erasure: You can request the deletion of your data.
-
Right to restriction of processing: You can request the restriction of the use of your data.
-
Right to data portability: You can request to receive your data in a structured format.
-
Right to object: You can object to certain processing activities, such as profiling or marketing communications.
To exercise your rights, you can contact us at the following address: contact@cvpm.ch
8. Cookies
We use cookies to improve your user experience. You can manage your cookie preferences in your browser settings.
Policy Changes
This policy may be modified at any time. We will inform you of any changes by email or via our website.
Contact
If you have any questions regarding this privacy policy, you can contact us at: contact@cvpm.ch